Integrated Care in Dufferin/Caledon

community care supports available

Integrated care in Dufferin/Caledon aims to provide wraparound care focused on a holistic and equitable approach to care, supporting all aspects of a person’s health. Collaboration between community support organizations allows for better, patient-centred care for everyone who needs it.

Many people are not aware of the options available to them when their health care needs or circumstances change, and it becomes difficult to manage on their own. If you or someone you know requires care or personal support in their home, whether it is assistance getting back on track after a hospital stay, illness or injury, or support dealing with complex or chronic health conditions, there are options available to get you the care you need, when you need it. 


Intake Information

Services Offered

25 Centennial Rd., Unit 1
Orangeville, ON L9W 1R1


Phone: 519-941-1221


For help and support with self-referral, contact the Alzheimer Society of Dufferin County at 519-941-1221 or

First Link® Learning Series – offers information about dementia and links people living with dementia and their caregivers directly to programs and services in their own communities.

Advance Care Planning – Please contact the Alzheimer Society of Dufferin County to request an advanced care planning presentation or for program dates and locations.

Compassion Fatigue for Family Caregivers – Compassion Fatigue for Family Caregivers is an education session presented by Elaine Griffin.

Living Well with Alzheimer’s Disease Workshop – Living Well provides tips and strategies for persons living with dementia and their care-partner on how to manage memory issues a person may encounter and positive choices to promote healthy living.

Public Awareness in Dufferin County – The Alzheimer Society provides many opportunities to learn more about dementia and research to find a cure. Learn more about programs and workshops near you.

Find Support in Dufferin County – We provide support for people with Alzheimer’s disease and other dementias, caregivers, family members and health-care professionals.

Caledon Meals on Wheels

10 McEwan Dr. West,
Bolton, ON L7E 1H1


Phone: 905-857-7651


Contact Form:

Meal Services, Seniors Social & Wellness Programs and Friendly Visiting call: 905-857-7651

Project Lifesaver 
Roxanne Dinova

Meal Services – Hot meals are prepared fresh and can be ordered 1 to 3 times a week on a long-term or temporary basis. Frozen meals are delivered biweekly throughout the Caledon community.

Seniors Social & Wellness Programs – weekly senior’s groups promote and support senior health, wellness and independent living. Whether it is an exercise class, discussion group or creative activity, guest speaker or entertainer, a seasonal party or a special luncheon, participants will get to enjoy their time with friends and neighbours. There are programs available for seniors’ residence buildings and seniors in the community.

Friendly Visiting – Regular visits from caring volunteers, in person or over the telephone, provide friendship and support to our clients. The program is offered to seniors and people with disabilities who have limited social interaction and would benefit from an opportunity to connect and socialize with friendly volunteers.

Project Lifesaver – This program helps families to locate individuals who may wander as a result of a cognitive impairment. This service is suitable for individuals living with Alzheimer’s disease, Autism, Down Syndrome, acquired brain injury or other kinds of cognitive disability.

Headwaters Health Care Centre

100 Rolling Hills Dr.,
Orangeville, ON L9W 4X9


Phone: 519-941-2410


Please call for information.

Each admitted patient will receive a Headwaters Admission Handbook to inform them of all the essentials they need to know while in hospital.

Headwaters Health Care Centre provides an array of medical and surgical services on both an outpatient and inpatient basis. They also offer emergency services 24 hours a day, seven days a week.

Areas of care include Ambulatory Services, Complex Continuing Care, Diabetes Care Program, Diagnostic Imaging, Emergency Department, Health Records, Hemodialysis, Intensive Care Unit, Laboratory, Medicine, Mental Health, Obstetrics, Paedriatrics, Palliative Care, Paramedics, Pharmacy, Rehab Services, Respiratory Therapy, Sexual Assault and Domestic Violence, Spiritual Care, Surgical Services, Telemedicine and TeleCheck.

Hospice Dufferin

30 Centre St.,
Orangeville, ON L9W 2X1


Phone: 519-942-3313

Contact Form:

Individuals, health care professionals, and family members can contact Hospice Dufferin to make a referral. A service agreement is signed by the client or their power of care. Services are offered at no cost. 

Hospice Dufferin is a charitable organization offering programs from diagnosis to end-of-life for clients and support programs for caregivers from illness to bereavement.

Programs and services include:

  • Caregivers respite
  • End-of-life support
  • Bereavement programs
  • Social programs
  • Art therapy

Caledon Community Services

Royal Courtyards, Upper Level
18 King St. East
Bolton, ON L7E 1E8


Phone: 905-584-2300


Contact Form:

Specialized transportation servicesclick here to book.

Respite companionship – If you or a loved one would like to access the registry, please complete the online form.

Wellness programs – Call (905) 584-2300 Ext. 273 for information, dates on local activities in your community and transportation options.

Transitional care – Call 905-584-2300 ext. 225 to make a referral.

Assisted living – Call 310-2222 (no area code needed) and make a referral for Assisted Living services.

Seniors Helping Seniors programs – Call 905-584-2300 ext. 277.

Caledon Specialist Clinic – Call 905-584-2300 ext. 920, 905-857-4327 or send an email.

Caledon Community Services offers a variety of programs for seniors, caregivers, and support workers.

Specialized transportation services – Available seven days a week for Caledon seniors and adults with disabilities.

Respite companionship – Non-medical, in-home care and companionship.

Wellness programs – Feel great and enjoy wellness activities including exercise, educational opportunities, therapeutic recreation, and creative arts and crafts. Activities are offered in Bolton, Caledon East, Caledon Village, Alton and Snelgrove.

Transitional care – The Transitional Care Centre (TCC), located in Pinnacle View in Alton, helps you get back on your feet when an illness or injury has taken its toll.

Assisted living – 24/7 Assisted Living provides non-medical services that enable seniors to live independently.

Seniors Helping Seniors programs – Interactive seniors programs and activities led by seniors. Meet new friends and become part of many exciting activities.

Caledon Specialist Clinic – Attend specialist appointments, programs and educational workshops at Caledon Specialist Clinic, a downtown Bolton clinic providing local medical specialist’ care.

199 County Ct. Blvd,
Brampton, ON L6W 4P3


Phone: 1-888-733-1177

Call 1-888-733-1177 for intake information.

Home and Community Care Support Services coordinate in-home and community-based care for patients in Ontario. 

Home care – Care coordinators work with you to determine the right care and health supports, develop an individualized plan for care based on your needs and goals of care and help make a meaningful difference to your well-being.

Rapid Response Nurses – Rapid Response Nurses support patients and families dealing with complex conditions and high care needs, with an aim to ensure smooth transitions from hospital to home, reduce risk of hospital readmission or avoidable emergency department visits. 

Telehomecare – The program is designed to help people living with conditions such as congestive heart failure and chronic obstructive pulmonary disease to manage their condition through remote monitoring and regular health coaching sessions in their own homes.

Family-Managed Home Care program – Eligible patients or their substitute decision-makers, receive funding to purchase home care services or employ care providers.

Palliative Care – Hospice Palliative Care Nurse Practitioners connect, support and care for patients who have a life-limiting illness.

Medical Assistance in Dying (MAID) – Ontario has an established care coordination service to assist patients, family members, caregivers, friends and clinicians who are looking for information and access to support for MAID and other end-of-life options.  

Community Care – Assistive community services to further enable independence and enjoyment of life, and provide much-needed caregiver support.  

Community Nursing Clinics – Qualified, registered nurses and health care professionals providing a variety of nursing services, such as wound care, intravenous therapy or catheter care.

Therapy & Rehab – Physiotherapy, occupational therapy and speech-language pathology available for those who need the support.

Specialized Services – Various therapies including social work, dietitian or nutrition services, personal support services, and intravenous therapy.

Wound Care – Specialized wound care teams including Nurse Champions, Nurses Specialized in Wound, Ostomy and Continence, and dedicated wound care coordinators are available to support patients suffering from acute, chronic and complex wounds.

Long-Term Care – Care coordinators work with you and your family understand the available options and make the right decisions. 

1325 Blind Line,
Orangeville, ON L9W 5J8


Phone: 519-941-0509

To apply to the Community Paramedic Program, click here.

Referrals are accepted from various community partners including Primary Care Physicians and hospital staff.

A wide variety of services are included in this program, such as:

  • Wellness checks
  • Safe home assessments
  • In home blood work
  • Referrals to community partners
  • Urine tests
  • System navigation – helping clients connect to the most appropriate health care practitioner
  • Consult with primary care physicians, administration of medications for various conditions. 
  • POC blood testing
  • Remote Patient Monitoring (RPM)

7700 Hurontario St., Unit 314
Brampton, ON L6Y 4M3


Phone: 905-451-2123 or 1-877-451-2123


Call 905-451-2123 for CMHA Peel Dufferin Central Intake, information and referral.

For the Mental Health and Addictions Intake Form, click here.

If you are in a mental health crisis, please call:

905-278-9036 for 24/7 crisis support in Peel Region for all ages. 

1-888-811-2222 for 24/7 crisis support in Dufferin County for adults over 18 years old.

519-941-1530 for crisis support in Dufferin County for those under 18 years old (Dufferin Child & Youth Mental Health Crisis Line).

If you’re having thoughts of suicide or are worried about someone you know, call or text 9-8-8 toll-free, anytime, to get support in English or French.


24.7 Crisis Support Peel Dufferin – a program that provides a timely and high-quality response to de-escalate, stabilize and support those in mental health and addiction crisis. The service is delivered in partnership with Peel Regional Police and the Ontario Provincial Police.

Access to Recovery – a program that offers intensive community-based supportive counselling and advocacy to assist individuals in reaching their recovery goals.

Assertive Community Treatment Team (ACTT) – ACTT is a client-centered, recovery-oriented mental health service that offers a broad range of intensive community supports for individuals experiencing serious mental health concerns and their families, in order to reach their recovery goals.

Behavioural Supports Ontario (BSO) program – an initiative that was created to enhance health care services for older adults in Ontario with complex and responsive behaviours associated with dementia, mental health, substance use and/or other neurological conditions. The BSO Crisis Mental Health Nurse will work in collaboration with 24.7 Crisis Support Peel Dufferin team, including the various police forces in the region.

Brief Services – Family Support – support for those who are concerned about someone’s mental health and substance use issues.

Brief Services – Brief Mental Health Counselling –  a program that follows a brief counselling model that offers an immediate opportunity for therapeutic conversation within 1-2 sessions.

Brief Services – Substance Use – a free program for those who are seeking assistance with cutting down or stopping substance use and “addictive” behaviours.

Case Management – Dufferin – a program to promote support independence and improve quality of life, helping the person on a path to their personal recovery.

Concurrent Disorder Support Group – a support group for clients struggling with an addiction and mental illness. It is an open, peer support group with a psychoeducational component.

Counselling and Treatment – Dufferin – Mental health counsellors who provide 6-8 sessions (once every 3-4 weeks). Goals for counselling are guided by the Ontario Common Assessment of Need and are recovery oriented.

Dialectical Behavioural Therapy – evidence-based structured psychotherapy.

Early Intervention – supports for individuals who have experienced their first episode of psychosis.

Education and Training – CMHA Peel Dufferin offers workshops open to the general public and to organizations.

Groups – mental health and addiction group programs for adults.

In-STED program – aims to identify complex mental health and addictions needs early, and intervene through timely, high-quality, integrated and culturally appropriate short-term case management services.

McEvenue Home Works – a program that grants emergency financial assistance to individuals living with mental health concerns who are experiencing a housing crisis, to help secure or maintain their housing.

Mental Health and Justice – CMHA Peel Dufferin offers a range of mental health supports to individuals experiencing mental health concerns, who are in conflict with the law.

Outreach – housing support that seeks to end homelessness in the Peel Region and increase access to mainstream services.

Rapid Access Addiction Medicine Clinic – a clinic that provides low-barrier immediate access and care for substance use management.

Recovery West – a program that promotes mental health recovery through groups, activities and vocational services with a focus on peer support.

Seniors at Risk System Coordination – Dufferin – a service designed to assist in providing a safe short term solution for clients who are being neglected or abused until a longer-term plan can be developed and implemented with a team of service providers.

Senior Intensive Case Management – Dufferin – This program is for seniors who are experiencing serious and persistent mental health concerns. Seniors having challenges accessing supports due to geography, isolation or changes in informal support system are considered a priority for this service.

Specialized Geriatric Service – An assessment and treatment program for seniors in Dufferin who are experiencing age-related cognitive decline due to dementia, depression, delirium or pharmacological reasons.

Supported Housing – a program that offers permanent housing, and supports for individuals experiencing mental health concerns.

Treat at Home – Support for older adults experiencing mental health concerns.

Vocational Support Services – Services that offer assistance with recovery goals around employment, education and volunteer opportunities through individual and group support.

25 Centennial Road, Unit 1, Orangeville, ON  L9W 1R1


Phone: 519-415-3764

Please call (519) 415-3764 or click here for the referral form.

Supporting adults ages 55 and older in Dufferin-Caledon, Telecheck is a confidential, no-cost service to help older adults live independently at home through scheduled check-in telephone calls.

Benefits of daily periodic check-in calls:

  • Support health routine reminders (e.g. medications, meals, exercise, appointments)
  • Provide social connection
  • Increase safety, health and well-being
  • Quick link to emergency response and to community resources when required
  • Support for caregivers and individuals living with dementia
  • Ease concerns for family

Call for information.

Housing support, housing crisis support, rental assistance, property services, tenancy support, alternative dispute resolution, intensive case management services, crisis supports

Call for information or visit website to book a call/tour.

Long term care home

Call for information.

meals on wheels, transportation, friendly visiting, home maitnence, home respite services, adult day programs, home help, congregate dining, transportation PSW escort service, assisted living referrals bridging your home support program, bathing program

Additional Collaboration Council Partners

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Referral Notes

Services Offered

Call for information. 

Crisis support, GLOW program for 2SLGBTQ+, child welfare, foster care and adoption, headwaters family visit centre, developmental support services, coordinated service planning, early years programs, fetal alcohol spectrum disorder supports, behaviour supports, foundational family services

Call for information. 

Hospice residence care, emotional care and support, music therapy, bereavement care, grief support, holistic services, social work supports, spiritual care supports, in-home visiting, complementary therapies

Call for information. 

Shelter, outreach, counselling, lotus centre – sexual violence and counselling supports, education

Call for information. 

Community outreach, community behavioural services, options, learning + leisure program, employment plus, group homes, respite, specialized services- residential home, supported independant living, family home program, passport funding program,

Call for information/visit website.

COVID-19, Mpox (Monkeypox), Influenza and the Flu Shot, Opioids and Naloxone, Cannabis and Your Health, Vaccination, Travel Health, Sexually Transmitted Infection (STI) Testing, Birth Control, Vaping, Tobacco & Quitting Smoking Dental Care for Youth, Dental Care for Seniors, Beauty & Body Art, Needle Exchange, Tuberculosis (TB), Mental Health

1-888-919-7800 (toll-free)

Call for information/visit website.

Keeping water safe Keeping food safe Reducing your risk of disease Protecting Peel from health hazards Making communities healthier Promoting children’s health Oral health services Continual health improvement